|Homophily||'Love of the same' - the tendency to associated with people like us.||“Tom is likely to be great for the role; he went to the same university I did.”|
|People who share our particular qualities are included in the ‘In’ group = US Those who do not share the same qualities form part of the ‘Out’ group = THEM We need to feel part of a group, and we treat those in it more favourably than those who are not.||Mark and Dave play golf with Fred, the CEO. They also have been awarded the most prestigious accounts lately and have had opportunity to present to the Board. Sam can’t play golf and while he is at the same managerial level, he hasn’t been afforded the same opportunities nor a reason.|
|Stereotype||Stereotypes are over-simplified opinions that do not account for individual differences.||There’s no point promoting women as they will all just leave and have kids anyway. Men are better at negotiating tough deals. Gen Y employees are demanding and feel entitled to promotions without working for them.|
|Confirmation||The tendency to search for or interpret information and behaviours in a way that confirms what we already believe.||“Jack’s only been here 6 months and he already wants a pay rise. I told you all Gen Y employees just feel they deserve everything right away.”|
• Recognition and reward
• Consultative process
• Performance management
| Challenge yourself by asking:
|| Increase self awareness/seek feedback
| • When am I listening?
• When am I shutting people out?
• Who am I including or excluding?
• Who am I encouraging and praising?
• Whose contributions am I taking for granted?
|• Do you feel included, valued, respected?
• What behaviours exclude people?
• What behaviours encourage contribution?
• What can I do differently?
• What can the team do differently?
Give us your considered feedback on how you’re doing at the FASTLEAD Forum.
FASTLEAD Coaching Team
THE LESSON FROM UNCONSCIOUS BIAS
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